Frequently asked questions by patients
Below are some frequently asked questions. If you do not see your question here or would like further information, please don’t hesitate to contact our friendly staff to assist you.
Helpful information:
- General X-Ray or Dental Imaging – NO APPOINTMENT is necessary. (We also accept ALL referrals)
- CT & Ultrasound examinations:
Appointment(s) are needed as often there are special instructions for these examinations.
Please call us to book your appointment - All examinations require a REFERRAL from your GP, specialist or accredited healthcare provider.
You are welcome to bring in any generic or other radiology practice’s referral form. You have the choice of imaging provider and we thank you if you choose to use our service.
You are welcome to bring in any generic or other radiology practice’s referral form. You have the choice of imaging provider and we thank you if you choose to use our service.
All Medicare eligible examinations are BULK BILLED*. This means there is no out-of-pocket expense.
If you are unsure if your examination is covered by Medicare or you require further information, please speak with one of our friendly staff members.
Your images will be ready shortly after your examination is completed. These images will then be studied and reported by our specialist(s). The report will be sent to your GP or specialist within the next 1-2 business days by fax or secure electronic means. In urgent circumstances, our specialist will speak with your doctor directly by telephone the same day of your examination.
*For all Medicare eligible services, excludes obstetric ultrasounds if booked on a Saturday.